BioSig-ID™ Enrollment Questions
The BioSig-ID™ software is not admistered by us, but instead by your organization. If you were told to enroll but are unable to find where to do so, please ask your instructor, supervisor, adminsitrator, etc. They will most likely know where to find the enrollment page.
When someone goes to create a password for the first time, the software is also learning about you for the first time. Don't write in cursive and try to go slow. With each use of BioSig-ID™ it learns more about you and becomes more accurate and more secure, so at the beginning try and draw you password in a steady motion that you can easily replicate.
BioSig-ID™ Verification Questions
If forgotten, BioSig-ID™ users can reset their own password using our self-rest feature with Click-ID™ or via their registered email address. When you first created your BioSig-ID™ password you were also asked to enter 4 digit/character PIN. This is your Click-ID™ password and after failing your BioSig-ID™ password three times you will be asked to enter your PIN allowing you to reset your BioSig-ID™password. Alternatively to the bottom right of the Click-ID™ keyboard you can click the link to reset your password via email.
If you find yourself having to verify in a very public place, you can simply turn on "Invisible Ink".
In the example below you can see how both passwords being drawn are accepted as the same, even though your strokes are not shown during the second pass.